At afrah.store, we respect your privacy and are fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from our store.
1. Information We Collect
When you use our website, we may collect personal information such as:
Your name
Email address
Phone number
Billing and shipping address
Payment and order details
We may also collect non-personal data such as:
Device information
Browser type
IP address
Browsing behavior and website interactions
This information helps us improve user experience and website performance.
2. How We Use Your Information
We use your personal data to:
Process and deliver orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and services
Prevent fraud and enhance security
Comply with legal obligations
If you subscribe to our newsletter, we may also send promotional emails about new products, offers, or updates.
3. Legal Basis for Processing
Under GDPR regulations, we process your personal data based on:
Your consent
Contractual necessity (order processing and delivery)
Legal obligations
Legitimate business interests such as improving services and fraud prevention
4. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or alteration.
While we work hard to protect your information, no online system can guarantee absolute security.
5. Cookies
Our website uses cookies to:Improve website functionality
Analyze traffic and performance
Personalize user experience
You can disable cookies through your browser settings at any time. However, some features of the website may not function properly.
6. Data Sharing
We do not sell or rent your personal data.We may share information only with trusted third-party service providers such as:
Payment processors
Shipping carriers
Analytics providers
Email marketing services
These services are used strictly for operational and business purposes.
7. Your GDPR Rights
Under GDPR, you have the right to:Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to data processing
Restrict processing
Request data portability
To exercise any of these rights, please contact us directly.
8. Data Retention
We retain personal information only for as long as necessary to:Fulfill orders and customer support obligations
Meet legal, accounting, and tax requirements
Resolve disputes and enforce agreements
9. Third-Party Services
Our website may use third-party services such as payment gateways, analytics tools, and shipping providers.These third parties have their own privacy policies, and we encourage you to review them.
10. Contact & Support
If you have any questions regarding this Privacy Policy or your personal data, please contact us:Brand: afrah.store
Email: support@afrah.store
Support Hours: Monday – Sunday, 9:00 AM – 6:00 PM (GMT)
